This page explains how Sayweeelink handles shipping — where we ship, how long orders take, what it costs, and how tracking works. The details below match the shipping settings in our store.
Where We Ship
Sayweeelink ships to addresses within the contiguous United States — the lower 48 states. We do not currently ship to Alaska, Hawaii, Puerto Rico, U.S. territories, or international destinations. If a shipping address outside our service area is entered at checkout, the order will not be processed.
Shipping Costs
| Item | Cost |
|---|---|
| Standard shipping (all orders) | Free |
| Alaska, Hawaii, territories | Not available |
| International | Not available |
We do not charge shipping fees on any order shipped within our service area. The price shown at checkout is the price you pay for the product. No additional shipping charge is added.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. “Business days” means Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays begin processing on the next business day.
Delivery Time
Once your order leaves our facility, standard delivery within the contiguous United States takes 3–5 business days. Delivery time is counted from the date the carrier picks up the package, not the date you place the order.
| Stage | Estimated Time |
|---|---|
| Order placed | Day 0 |
| Processing | 1–2 business days |
| In transit | 3–5 business days |
| Total (typical) | 4–7 business days after order |
These are estimates, not guarantees. Carrier delays, severe weather, and high-volume periods can add time. If your order has not arrived within 10 business days of the ship date, contact us and we will investigate.
Carriers
We use established third-party carriers to deliver orders. The specific carrier assigned to your shipment may vary depending on destination and package size. Once your order ships, you will receive a tracking number by email. You can use that number on the carrier’s website to follow your package.
Order Tracking
A tracking number is emailed to the address you provided at checkout, usually within one business day of shipment. If you do not see it, check your spam or promotions folder. You can also contact us at info@sayweeelink.my and we will look up the tracking information for you.
Incorrect Addresses
Please double-check your shipping address before completing checkout. If you realize an address is wrong after ordering, contact us immediately. If the package has not yet shipped, we may be able to correct it. If it has already shipped, we cannot redirect it, and the order will be subject to our standard return process.
Undeliverable Packages
If a package is returned to us as undeliverable — for example, because the address was incomplete or no one was available to receive it — we will contact you using the email on the order. We can either reship the order if you provide a corrected address, or process a refund for the product cost. Reshipping may require an additional processing period.
Electronics and Smart Home Items
Some of our products contain lithium batteries, sensors, or small components. If you order more than one item, they may ship in separate packages because of carrier handling requirements for certain electronics. You will receive a tracking number for each package. If a shipment arrives with visible damage to the outer box, please note it with the carrier if possible and photograph the packaging before opening, in case a damage claim is needed.