This page describes what information Sayweeelink collects, how we use it, and the choices you have. We keep this page specific to how our store actually operates.
Information We Collect
When you place an order or contact us, we collect the following:
Contact details — name, email address, phone number, and shipping address. Order details — products purchased, order value, and order date. Payment information — processed by our payment providers, Visa, MasterCard, and PayPal. We do not store full card numbers on our servers. Communications — emails or messages you send to our support team. Technical data — IP address, browser type, and pages visited on our site, collected through standard analytics tools.
How We Use Your Information
We use the information we collect for these purposes only: to process and fulfill your order, including shipping and delivery; to communicate with you about your order, returns, or support requests; to detect and prevent fraudulent transactions; and to improve our website and product listings based on aggregate usage patterns.
We do not sell your personal information. We do not share your contact details with third parties for their own marketing purposes.
Who We Share Information With
We share information only with service providers who help us operate the store. Payment processors, PayPal and card networks, to process payments. Shipping carriers to deliver your order. Analytics providers to understand how visitors use our site — data is aggregated and does not identify you personally.
These providers receive only the information necessary to perform their function. We do not authorize them to use your data for any other purpose.
Data Retention
We retain order records for as long as needed to fulfill legal, tax, and accounting obligations. Support emails are retained for a reasonable period to resolve any follow-up questions. You may request deletion of your personal data by contacting us, subject to any legal retention requirements.
Your Rights
You can ask us to confirm what personal data we hold about you, correct inaccurate information, or delete your data where we are not required to retain it by law. To make a request, email info@sayweeelink.my. We will respond within a reasonable timeframe.
Cookies and Analytics
Our website uses cookies to keep your cart functioning and to collect basic analytics about site usage. You can disable cookies in your browser settings, though some parts of the site may not work correctly if you do.
Security
We use industry-standard measures to protect your information, including SSL encryption for data transmitted between your browser and our site. No system is completely secure, but we take reasonable steps to safeguard the data you provide.
Children’s Privacy
Our store is not directed at children under 13, and we do not knowingly collect information from them.